Frequently Ask Questions about Physician & Healthcare Provider services

Q. My Patients are older, the majority of them are over 60 and I don't think they will use the service. A. Actually our studies show that Patients from 18 to 82 are currently using our service.

Q. I don't know how many of my Patients have Internet at home. A. One of the great things about our service is if the Patient does not have Internet at home, or feel able to complete the forms, they can ask a family member or trusted friend to complete the forms for them. The can simply call and supply the information for the person assisting the Patient.

Q. I'm not sure that my Patients will like the thought of filling out their forms in advance. A. Almost 100% of Patients say the three things they dislike most about any medical appointment is filling out the forms, waiting and not knowing how much the visit will cost. With all of this said our current Members report that 80% of their Patients utilize the service.

Q. What happens if the Patient does not utilize the service? A. It is no different than what you do now; they can either fill out the forms in your office or work with your staff to complete the forms on-line at your office. You can enter the Patient in yourself but if you do it diminishes some of the features.

Q. How much does the service cost? A. For a single Practioner the cost is only $4,995.00.

Q. What if I have a partner in Practice with me? A. Then the cost is $4,995.00 for the first Physician and $250.00 for each additional Physician

Q. What is included in the price? A. Interactive forms that your Patients can complete online. It also includes a customized website, with your practice information, handouts with print-on-demand feature, information about you and your staff, Domain name, Verisign encryption, secure hosting, 10 email accounts, hosting for one year and more.

Q. What does it mean to become a member? A. When you sign up for our service you are automatically a member of our community.

Q. What type of cost savings can I expect? A. The truth is you will realize savings in many areas, for example; you will see a reduction on printing costs, postage costs, manpower, storage, job postings, time savings and the ability to see more patients in your day. These are just a few of the many cost savings features. The fact is the service actually pays for itself then it just adds profit to your bottom line.

Q. We have a real problem with No-shows, in our practice, can your service aid in solving this problem? A. Yes. Your problem is a common one among many Practioner. We have heard of up to 40% of the Patients don't show. Our service boasts a 100% show up rate, if the Patients complete the forms online. Imagine what that will do for your bottom line.

Q. With the Presidential mandate in place for Electronic Health Records, why should I spend money on your service instead of a typical EMR? A. There are several reasons to choose OnlineMedsource. First of all our service is about 40 times less than most EMR's. We don't require any special hardware and there is no software to install. Second, the service does satisfy the Presidential mandate. Third, our system allows you to continue to operate your practice the way you want. You can choose to continue to print and use Patient charts or begin eliminating paper from your office. As long as you continue to keep your Patients Health Record in your online database your office will be in compliance with the mandate. It just costs a LOT less.

Q. We already have an EMR, (paperless office) so why would we need your service? A. We fill a void that no other service today can. Having your Patients complete the forms from home online will still save your Practice time and money and possibly lives.

Q. How long will it take to implement the service in our Practice? A. We tell our Members to expect a 4 to 6 week wait once we receive all of the Practice information. Generally we complete your site in far less time.

Q. When do we pay for the service? A. We do require full payment at time of signing.

Q. What forms of payment to you accept? A. Payment can be made by Check or Credit Card. We currently accept MasterCard and Visa.

Q. Once we become members, are there additional fees? Like monthly hosting, updates etc? A. Well yes and no. The initial fee covers everything you will need to develop and complete the site design, reserve your Domain name and hosting for an entire year. Additionally, the fee covers encryption by Verisign, the storage of information and up to 5 minimal updates per year. If you decide to continue the service, you need only pay for your 2nd and subsequent year of hosting. This is paid annually and also covers the annual encryption, hosting, storage and domain renewal. The fee is very nominal. For most practices it is $795.00 per year or about $2.00 per day.

Q. I plan to retire in the next few years, so why would I want to do this? A. Easy, not only will you enjoy the cost savings in the mean time you will also add value to the sale of your Practice.